Store Policies
Return Conditions:
- Items must be unused and in perfect condition.
- We only offer exchanges or store credit — refunds are not available.
Processing Time:
Once we receive your returned item, please allow 1-3 business days for us to process your store credit.
Customer Responsibilities:
Customers are responsible for all return shipping costs.
Exchanging Items:
We will only replace items that are damaged or defective. For exchanges of the same item, please contact us at infobookishbs@gmail.com to proceed. Please we do not offer exchanges on blind dates in which you already have the book as we ask for your good reads to be provided to eliminate this risk.
Damaged or Incorrect Orders:
If your order arrives damaged, faulty, or incorrect, contact us within 24 hours of delivery with supporting photos and details. Items that are accidentally damaged are not eligible for coverage. To resolve issues, the item must be returned at the customer's expense. Once received and inspected, a replacement will be shipped.
Gift Card Policy:
Please be aware that gift cards are non-refundable under all circumstances.
Change of Mind Purchases:
We do not offer refunds for items purchased with a change of mind. Instead, a store credit equal to the full purchase amount, minus any discounts applied and shipping, will be provided for future use.
Customer Responsibilities:
By purchasing from Bookish B.S, you acknowledge and agree to our shipping and return policies. If you are dissatisfied with your order, you are responsible for returning the item at your own expense to receive a store credit, excluding shipping costs.
Discounts and Sale items:
- Sale items are final sale and cannot be returned or exchanged.
- Discount codes cannot be applied to previous orders. Multiple discount codes cannot be applied to the same cart unless stated. If so, order will be refunded, and customer contacted.
Please don’t hesitate to contact us on infobookishbs@gmail.com with any questions you may have